Privacy Policy | Mind over Tech

Mind over Tech LTD Privacy Policy

Mind over Tech LTD (“Mind over Tech”, “we”, “our”, or “us”) is committed to protecting and respecting your privacy. https://www.mindovertech.com/ (“our website”) is provided by Mind over Tech.

1. OUR APPROACH TO PRIVACY

We collect, use and are responsible for certain personal data about you. We take your privacy very seriously. This privacy policy sets out how we collect, use and share data that identifies or is associated with you (“personal data”) as a result of your purchase of our products, use of our website, or other interactions with us for business purposes. It applies to all users of our website, and all designers or other individuals who may interact with us for business purposes (“you” or, “your”). It also explains your rights in relation to your personal data and how to contact us or a relevant regulator in the event you have a complaint.

2. ABOUT US

Mind over Tech is a creator and deliverer of a range of skills development products for professional company use ****having its registered office at 1st Floor Healthaid House, Marlborough Hill, Harrow Middlesex HA1 1UD, England.

Mind over Tech is the data controller of the personal data we hold about you.

If you have any questions about this privacy policy or our approach to privacy, please contact us at hello@mindovertech.com

3. PERSONAL DATA WE COLLECT ABOUT YOU AND HOW WE USE IT

The table at Annex 1 sets out the categories of personal data we collect about you and how we use that information. The table also lists the legal basis which we rely on to process the personal data.

More generally, we:

collect personal data that you voluntarily submit to us, such as your name and contact details, when you register with us, use our website, purchase our products or otherwise interact with us in the course of our business activities; and
may also collect certain personal data automatically, e.g., information on how you access and use our website. This may include information such as your device’s Internet Protocol address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
We use the information we collect about you to correspond with you, perform our agreements with you, carry out marketing activities and our day-to-day business activities and operations (as described in greater detail in Annex 1).
We may link or combine the personal data we collect about you and the information we collect automatically. This allows us to provide you with a personalised experience regardless of how you interact with us.
If you do not provide personal data we ask for, it may delay or prevent us from providing products to you.

4. HOW YOUR PERSONAL DATA IS COLLECTED

We will collect this personal data directly from you—in person via our website, through dedicated surveys and forms, or from cookies on our website—for more information on our use of cookies, please see section 11 below.

5. MARKETING

We will use your personal data to send you updates (by email, text message, telephone or post) about our products, including exclusive offers, promotions or new products.

We will only use your personal data for marketing purposes if you have given us consent to do so (see section 3 above).

Where you have provided such consent, you have the right to opt out of receiving marketing communications at any time by:

contacting us at hello@mindovertech.com
using the ‘unsubscribe’ link in emails
We may ask you to confirm or update your marketing preferences if you ask us to provide further products in the future, or if there are changes in the law, regulation, or the structure of our business.
We will always treat your personal data with the utmost respect and never share ****it with other organisations for marketing purposes.

6. WHO WE SHARE YOUR PERSONAL DATA WITH

We routinely share personal data with:

third parties we use to help deliver our products to you, e.g., payment service providers, warehouses, and delivery and logistic companies;
other third parties we use to help us run our business, e.g., marketing agencies or website hosts, CRM, IT system administration, payment and analytics services;
third parties approved by you, e.g., social media sites you choose to link your account to or third party payment providers; and
our banks.
We only allow those organisations to handle your personal data if we are satisfied that they take appropriate measures to protect your personal data.
We or the third parties mentioned above occasionally also share personal data with:
our or their external auditors, e.g., in relation to the audit of our accounts, in which case the recipient of the information will be bound by confidentiality obligations;
our and their professional advisors (such as lawyers and other advisors), in which case the recipient of the information will be bound by confidentiality obligations;
law enforcement agencies, courts, tribunals, and regulatory bodies to comply with our legal and regulatory obligations;
other parties that have or may acquire control or ownership of our business (and our or their professional advisers) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency—usually, information will be anonymised, but this may not always be possible. The recipient of any of your personal data will be bound by confidentiality obligations.
If you would like more information about who we share our data with and why, please contact us (see section 15 below).

7. STORING AND TRANSFERRING YOUR PERSONAL DATA OUT OF THE UK AND EEA

Your personal data may be held at our offices and those of our third party agencies, service providers, representatives and agents as described above (see section 6 above).

We may transfer your personal data to countries outside of the United Kingdom (“UK”) and the European Economic Area (“EEA”), for example, to fulfilment centres or other third party service providers located in such countries. In some cases, this might result in your personal data being transferred to a country which is not recognised as having an adequate level of protection for personal data by the UK government and/or the European Commission. These international transfers of your personal data will be made pursuant to appropriate safeguards, such as standard data protection clauses adopted by the UK government or the European Commission. If you wish to enquire further about the safeguards used, please contact us using the details set out at the end of this privacy policy.

8. HOW LONG YOUR PERSONAL DATA WILL BE KEPT

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe that there is a prospect of litigation in respect of our relationship with you.

To determine the appropriate retention period for personal data, we consider (i) the amount, nature, and sensitivity of the personal data; (ii) the potential risk of harm from unauthorised use or disclosure of your personal data; (iii) the purposes for which we process your personal data; (iv) whether we can achieve those purposes through other means; and (v) the applicable legal, regulatory, tax, accounting, or other requirements. Following the end of the of the relevant retention period, we will delete or anonymise your personal data.

9. YOUR RIGHTS

If you are located in the UK and EEA, you have the following rights, which you can exercise free of charge:

Access	The right to be provided with a copy of your personal data.
Rectification	The right to require us to correct any mistakes in your personal data.
Erasure (also known as the right to be forgotten)	The right to require us to delete your personal data—in certain situations.
Restriction of processing	The right to require us to restrict processing of your personal data in certain circumstances, e.g., if you contest the accuracy of the data.
Data portability	The right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations.
To object	The right to object:—at any time to your personal data being processed for direct marketing (including profiling); and—in certain other situations to our continued processing of your personal data, e.g., processing carried out for the purpose of our legitimate interests unless there are compelling legitimate grounds for the processing to continue or the processing is required for the establishment, exercise or defence of legal claims.
Not to be subject to automated individual decision making	The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you.
The right to withdraw consents	If you have provided us with a consent to use your personal data, you have a right to withdraw that consent easily at any time.You may withdraw consents by emailing us at hello@mindovertech.com.Withdrawing a consent will not affect the lawfulness of our use of your personal data inreliance on that consent before it was withdrawn.

Please note that the above rights are not absolute, and we may be entitled to refuse requests, wholly or partly, where exceptions under the applicable law apply. If you wish to exercise one of these rights or wish to lodge a complaint about how we process your personal data, please contact us using the contact details at the end of this privacy policy. If you are in the UK or EEA, you also have the right to lodge a complaint with your national data protection authority. The relevant data protection authority in the UK is the Information Commissioner’s Office ("

ICO

"). Information on how to make a complaint to the ICO is available at

www.ico.org.uk

. If you are resident in the EEA, you can find details regarding your local data protection regulator

here

10. KEEPING YOUR PERSONAL DATA SECURE

We have appropriate security measures to prevent personal data from being accidentally lost or used or accessed unlawfully. We limit access to your personal data to those who have a genuine business need to access it. Those processing your personal data will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so. Despite these precautions, however, we cannot guarantee that unauthorised persons will not obtain access to personal data.

11. COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar technologies on our website for various purposes, including improving your experience of our website. For more information about cookies and why we use these, please refer to our Cookies Policy.

12. LINKS TO THIRD PARTY SITES

Our website may, from time to time, contain links to and from third party websites, including those of other organisations and our affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. Please check the individual policies before you submit any information to those websites.

13. CHANGES TO THIS POLICY

We may update this privacy policy from time to time and so you should review this page periodically. If we make any material changes to this privacy policy, we may notify you by email or by means of a prominent notice on our website prior to the change becoming effective. Changes to this privacy policy are effective when they are posted on this page.

14. NOTICE TO YOU

If we need to provide you with information about something, whether for legal, marketing or other business related purposes, we will select what we believe is the best way to get in contact with you. We will usually do this through email or by placing a notice on our website.

15. CONTACTING US

Please contact us at hello@mindovertech.com if you have any questions, comments, and requests regarding this privacy policy.

This privacy policy was last modified on the 03/07/2023.

ANNEX 1 - PERSONAL DATA WE COLLECT ABOUT YOU AND HOW WE USE IT

Category of personal information	How we use it	Legal basis for processing
Contact details (including name, email address, phone number etc.); account details (including username, password, communication preferences).	To register you for our website and purchase of our products.	Performance of a contract.
	Administration of account (including sending you information regarding purchases, changes to our policies, other terms and other administrative information).	Performance of a contract.
	To enforce legal rights or defend or undertake legal proceedings.	It is in our legitimate interests or those of a third party, i.e., to protect our business, interests, and rights or those of others.
	To allow you to post comments and feedback on our website.	Performance of a contract.
Contact details (including name, email address, phone number etc.); account details (including username, password, communication preferences); order details (including details of your purchases).	To provide you with our website and fulfil your purchases of our products.	Performance of a contract.
Correspondence and communications data (including details contained in your emails, messages and other communications with us); contact details (including name, email address, phone number etc.).	To respond to queries and complaints and provide you with information and materials that you request from us.	It is in our legitimate interests to respond to your queries and provide any information and materials requested in order to maintain good customer relations.
	To undertake activities relating to your business relationship with us as a contractor of Mind over Tech.	Performance of a contract. It is also in our legitimate interests to respond to your queries and communicate with you relating to business relationship with us as a contractor of Mind over Tech.
Payment details (including card and PayPal details); account details (including username, password); contact details (including billing address).	To process and fulfil any purchases of our products.	Performance of a contract.
	To maintain accounts and records as required under applicable law.	Compliance with a legal obligation.
Contact details (including email address, phone number etc.); marketing preferences (including marketing consents)	Marketing and advertising (including sending you newsletters and measuring the effectiveness of our marketing).	Consent (if required under applicable law).
Account details (including username, password, communication preferences); technical data (including IP address, browser type, internet service provider, device identifier, your login information, time zone setting, browser plug-in types and versions, preferred language, activities, operating system and platform, and geographical location).	To correct errors and problems with our website.	It is in our legitimate interests to monitor our website to ensure that it functions properly and is secure.
	To protect the security of our website, systems, and data.	To comply with our legal and regulatory obligations. It is also in our legitimate interests to protect our website, systems, and data and to prevent and detect criminal activity that could be damaging for you and/or us.
Technical data (including IP address, browser type, internet service provider, device identifier, your login information, time zone setting, browser plug-in types and versions, preferred language, activities, operating system and platform, and geographical location); usage data (including URL, clickstream to, through and from the website, pages you viewed and searched for, page response times, length of visits to certain pages, referral source/exit pages, page interaction information (such as scrolling, clicks and mouse-overs), date and time pages are accessed, website navigation and search terms used).	To analyse your usage of our website, including for the purposes of measuring the performance of, and improving our website and to ensure that content is presented in the most effective manner for you.	Consent.
	To provide you with advertising aligned with your interests and measures the effectiveness of such advertising.	Consent.
Contact details (including name, email address, phone number, company details etc.); online presence (including your social media profiles).